Dentala ("us", "we", or "our") operates the dentala.co.uk website and platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy.
What kind of data is processed?
We collect several different types of information for various purposes to provide and improve our service to you.
While using our service, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We collect information how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
For what purpose is the data collected?
Dentala uses the collected data for various purposes:
Duration of Processing
Dentala will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
How do we protect your information?
Disclosure to Third Parties
We use a select number of trusted external service providers for certain technical data analysis, processing and/or storage offerings. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services.
Under certain circumstances,
Dentala may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Dentala may disclose your Personal Data in the good faith belief that such action is necessary to:
You have a right to be informed of Personal Data processed by Dentala, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive a structured, common and machine-readable format of Personal Data you provided to us.
We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.
You have the right to withdraw consent at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the site and/or services. You further agree that Dentala shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.
In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.
We employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Facebook Ads Conversion Tracking
Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website.
Google AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Website with the Adwords advertising network and the Doubleclick Cookie.
Twitter Remarketing (Twitter, Inc.)
Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this Website with the Twitter advertising network.
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Hosting and backend infrastructure
Amazon Web Services
Amazon Web Services is a hosting and backend service provided by Amazon.com Inc.
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Stripe is a payment service provided by Stripe Inc.
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Facebook Comments is a content commenting service provided by Facebook, Inc. enabling the User to leave comments and share them on the Facebook platform.
Interaction and customer support
The Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Facebook, Inc.
Shopify Chat is a support and contact request management service provided by Shopify, Inc.
User database management
The Mailchimp integrations enables Dentala to read store content like articles, blogs, comments, pages, and redirects as well as modify customer details and customer groups.
Shopify is a shopping cart, CMS and check-out system to handle products, payments and affiliate tracking.
Xero is bookkeeping and accounting essential to provision of invoices, tracking of accounts payable/receivable and other financial operations/obligations.
Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.
YouTube is a video content visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.
Facebook Social Widgets
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Google+ Social Widgets
The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.
Twitter Social Widgets
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
LinkedIn Social Widgets
The LinkedIn share button and social widgets are services allowing interaction with the LinkedIn social network provided by LinkedIn.
Links To Other Sites
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
If you are a participant in an Dentala campaign, this section applies to you.
You can get more information about Dentala by visiting the ‘about Dentala’ section of our site. Dentala assists its users/customers in creating marketing campaigns. In case you have participated in such a campaign, you have the right to see, modify and/or delete your personal information from Dentala.
You can do this by contacting the data controller (the person or organisation who organised the campaign you participated in) or by emailing datacontroller @ dentala.co.uk.
6 Lower Park Row
Email: datacontroller @ dentala.co.uk